We are confident you're going to love your jewelry. However, we understand there may be circumstances where that might not be the case. All unworn items may be returned 14 days after being received for full reimbursement to the original form of payment. Otherwise, unworn merchandise returned 15-30 days after being received can be returned for store credit. All custom / special orders are FINAL SALE. Please contact firstname.lastname@example.org to initiate a return.